FAQ: frequently asked questions about ENEQUI

Yes, ENEQUI was founded in 2017 in Sweden and has its roots in Gycom, a leading supplier of electronic components with over 30 years of experience.

ENEQUI is a Swedish company based in the Stockholm area. We work with installers and partners across Sweden.

The easiest way is via the contact form at enequi.se or via the email address on the website. We'll get back to you as soon as possible.

ENEQUI Core is an AI-powered intelligent energy management system (EMS) that automatically controls your connected devices, optimizes energy consumption and lowers your electricity costs.

Core's AI analyzes the property's energy data, including electricity production, household appliances and EVs. It buys and sells electricity at the right times and smooths consumption to avoid peak loads.

Pricing varies depending on the installation, add-ons and setup. Contact us or an authorized installer for a quote tailored to your property.

The system collects energy-related data such as consumption, production and load profiles to optimize control. We don't collect unnecessary personal data beyond what's needed for the service.

Yes, a stable internet connection is needed for cloud AI optimization, updates and remote control so Core can work with current electricity prices and services.

Yes, you can cancle the payments in the app under settings, with a one-month notice period according to the applicable terms. Note that your system and your Core will stop optimizing and therefore will have no impact on savings or revenue.

No, ENEQUI services is a software service that requires ENEQUI Core hardware installed at your property.

You see your savings and performance overview in the ENEQUI app.

ENEQUI is compatible with a wide range of inverters including KOSTAL, SolaX, Sungrow, SAJ, Solplanet, Growatt, Ferroamp, Fronius, GoodWe, Solis and Huawei.

No, ENEQUI Core 2nd Gen can optimize properties that only buy electricity from the grid, e.g. via AI price control and load balancing. Solar panels provide additional self-production opportunities.

Yes, the solution supports both single and three-phase installations in configurations supported by your inverter and installer.

Ancillary services (FCR, Frequency Containment Reserve) allow your home battery to support the grid when needed. You get paid for making your battery capacity available.

The compensation from ancillary services varies depending on the market and season and the size of your facility.

You typically need a battery system meeting technical requirements, stable internet and ENEQUI Core managing the installation. Exact terms depend on market and connection.

Impact is limited thanks to intelligent AI scheduling and protection in the control system. ENEQUI balances grid support with preserving battery health over time.

ENEQUI works with batteries and inverters from leading manufacturers. Compatibility is verified based on your specific inverter and installation, so ask your installer.

It depends on your household's consumption and optimization goals. Many homeowners typically have around 5-15 kWh, but the right size is always assessed based on your situation.

Yes, the system is scalable within the scope that your inverter and electrical installation allow.

If your inverter and electrical panel support emergency power or island mode, critical circuits can continue to be powered from the battery until the grid returns. Always plan with a certified electrician.

Yes, ENEQUI's AI can optimize when your car charges based on electricity price, solar production and house load, making charging cheaper and gentler on the grid.

ENEQUI works with most smart charging boxes that can be controlled via inverter or integration configured by your installer.

Yes, the AI system can prioritize solar electricity for your car when it's profitable and technically possible in your installation.

Svenska kraftnät purchases balancing services from electricity producers and battery owners to keep the grid frequency at 50 Hz. As a battery owner with ENEQUI Core, you can participate by making battery capacity available. Compensation is based on capacity price (SEK/MW/h) and varies with market demand. ENEQUI's AI handles the bidding automatically.

Peak shaving means cutting momentary power peaks in a property's electricity consumption. Many grid operators charge demand fees based on the highest measured power peak during a billing period. By having ENEQUI Core discharge the battery during high power draws, for example when EV, heat pump and oven run simultaneously, the peak is reduced, lowering electricity costs.

Power peaks occur when multiple high-consumption devices (EV charger, heat pump, oven, dryer) are used simultaneously. Swedish grid operators increasingly charge demand tariffs, a fee based on your highest power peak during the month. A single hour of high consumption can determine the entire monthly cost. ENEQUI Core monitors and shaves these peaks automatically using the battery.

Load balancing (load shifting) means ENEQUI Core automatically moves electricity consumption from expensive hours to cheap hours. EV charging, water heaters and heat pumps can be scheduled to run when the spot price is low instead of running uncontrolled. This results in lower electricity bills without affecting comfort.

We use encrypted communication and good data security practices. Processing follows GDPR and Swedish data protection legislation.

You retain control of your data. ENEQUI uses information needed for optimization and support according to our terms, and it's not unnecessarily shared with third parties.

Updates are delivered over-the-air (OTA) so you get improvements and security fixes without manual intervention.

Local control functions can continue with the last known strategy depending on configuration, but cloud AI optimization and live prices require a restored connection.